Advisor Cam

Advisor Cam gives the service advisor the ability to add photos and videos of the vehicle in Advisor Check-In during the walk-around, plus mark up the vehicle silhouette, in order to help alleviate dealership liability for pre-existing damage as well as identify additional service opportunities. The dealer can retrieve this information, if needed, after the service visit for comparison purposes.

System requirements

This application must be installed on the tablet being used for Advisor Check-In.

 

iOS version for iPad

Download the app from the iTunes App store as follows:

  1. Open the App Store app on your device.
  2. Search for 'Advisor Cam' then download the app.

Note: You may need to contact your IT department when downloading the app, for example if an iTunes password is needed. The app is free of charge. Advisor Check-In is included with the Advisor Check-In.

  1. Once downloaded, the app opens to a logon page. Leave the logon page blank.
  2. As the app is automatically launched from Advisor Check-In when needed, close Advisor Check-In at this point (Double click the Home button then swipe the logon screen upwards to close it.)
  3. The following icon appears on the device indicating the app is installed and ready:

 

Windows version for Microsoft Surface Pro

Download the app from the Microsoft Store as follows:

  1. Open the Microsoft Store on your device.
  2. Search for 'DFX Advisor Cam' then click "Get" to download the app. The app requires Windows 10 or higher.
  3. Once downloaded, close the Microsoft Store. There is no need to launch the app and log in as the app is automatically launched from Advisor Check-In when needed.
    • If you do launch the app, just close the window. The app is still installed on your device.